A starting point for VPS customers, linking to the essential guides for connecting, managing users, opening ports and handling common setup tasks.

Explains how to upgrade a VPS from the client portal, pay the upgrade invoice and restart the service so the new resources apply.

A troubleshooting starting point for VPS issues, helping customers identify common problems and choose the right support route.

Explains how to create Windows Firewall rules on a VPS so required TCP or UDP ports can accept traffic.

Shows Windows VPS customers how to connect with Remote Desktop using the IP, port and administrator credentials from their order.

Explains how to change a Windows VPS administrator password through Windows settings or the client portal VPS panel.

Walks through reinstalling a VPS operating system from the client portal, including choosing an OS and allowing time for setup.

Shows how to share a Windows VPS folder with another user and confirm the shared directory is visible on the network.

Shows how to create an additional Windows VPS user and grant Remote Desktop access without giving unnecessary administrator permissions.